Are you ready to make an impact on a global telecom leader with a diverse and innovative product portfolio? We are looking for a technically inclined team leader to support APAC’s key clients across its extensive range of telecom services (roaming, data, IoT, Cloud…). In this role, while leading a technical team, you’ll collaborate closely with commercial teams, ensuring seamless service delivery and building long-term strategic partnerships. You’ll be managing complex service solutions and tailoring operational approaches to meet the customer’s needs - all within a dynamic, international environment.

Your Responsibilities
You ensure, with your regional technical team, world class services, translating the strategic direction from the headquarter into actionable direction in the APAC region.

You have a CTO like profile and you are present in the APAC region to interface with customers and peers, building executive alignment internally and externally across Telco and Enterprise segments, influencing strategic investment decisions related to the regional customers (Point of Presence, Cloud, capacity extensions, …) and managing escalations before they materialize in the bottom line.

You are orchestrating the operational support in APAC region by identifying and driving priorities, translating our strategy into measurable outcomes, and developing leaders to meet regional needs.

You act as primary liaison between technical delivery team and business stakeholders, resolving roadblocks/processes to meet the outcome of both technical and business organisation.

You create a team spirit in the regional technical team.
 

Your Profile
Required Skills and Experience
• Solid background in the Telecom industry, with a strong technical foundation
and experience in customer-facing roles.
• A customer-oriented mindset, empathy, and a proactive approach to problem-solving.
• Technical knowledge of international roaming, Data, IoT and Cloud, with the ability to translate complex issues into actionable solutions.
• Excellent communication skills in English (Chinese knowledge is a plus)
• University degree in Telecommunications or equivalent professional experience.
• Flexibility, accountability, strong managerial skills are essential.
• This role demands a blend of technical proficiency, customer relationship
management, and people management.

The package:

• Attractive salary package
• Performance related allowance for confirmed staff
• Other allowances
• Medical Insurance provided